The Hermes Insurance Group LLC™ is a family owned and operated Independent Insurance Agency. Founded in 2013 by Frank and Cindy Hermes, we had the simple idea of providing great customer service while making the experience of buying and maintaining insurance as pain free and easy as possible for our clients. In the process we discovered that Cindy's previous experience as an agent, when it came to good customer service and ethics, was not necessarily the norm. We found that, in general, most people lumped insurance agents in with used car salesmen and ambulance chasers.. not the reputation we would desire for our business. Several people we spoke to had stories how their agent(s) wouldn't return phone calls, sold them things that were not only costly but unnecessary and the list goes on. That IS NOT saying all agencies are run that way, in fact, we know the vast majority provide incredible customer service and are as honest as they come.. it was just the idea that the industry as a whole had that reputation. So, we made a vow to provide best in class customer service with integrity and ethics guiding our way; we even made it the main theme of The Hermes Insurance Group’s Mission Statement.. it’s that important to us.
The Hermes Insurance Group LLC officially opened its doors in April 2014. Since that time we have expanded from just personal property and car insurance to a full line of business, health, employer/group health, Medicare products and even life, accident, sickness, short term disability and hospital indemnity plans for employers, groups and individuals.
Since opening our doors, The Hermes Insurance Group LLC™ has seen steady growth in an ever expanding marketplace. Our property clients range from people with renter’s insurance to office buildings to churches and everything in between; and one vehicle families to commercial trucking companies. Our business clients range from small, one person operations to multi-million dollar/multi-employee manufacturers. That being said, our greatest accomplishment: That our business has grown because of ‘word of mouth’ advertising from our customers; and that’s a compliment and responsibility we take very seriously.